Refund policy

RETURNS / EXCHANGES

Items purchased from TERROR TALES must be returned in perfect condition and unused, free from damage, stains, odors, or any condition that would prevent their sale as new. Items must also be returned in their original packaging, including all tags and any items included as part of the packaging.

• Exchange period: 30 days from the customer's receipt of the product
• Return period: 15 days from the customer's receipt of the order

The shipping cost will be deducted from the refund, as It's not a refundable item.

If a package returns to us because the customer put an incorrect address, that customer is responsible for paying the shipping to reship a second time. Please double check your address instead of rushing!